At CushionComfort, your privacy is of paramount importance to us. We are committed to protecting your personal information and ensuring that your shopping experience is secure and confidential. This Privacy Policy outlines how we collect, use, and safeguard your data, and how you can manage your privacy preferences.

Information We Collect

To provide you with a seamless and personalized shopping experience, we collect various types of information:

• Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect personal details such as your name, email address, phone number, and shipping address. This information is necessary for processing your orders and communicating with you.
• Payment Information: To complete your purchase, we collect payment details, including credit card information. This data is processed securely and is not stored on our servers.
• Order Information: We track details about your orders, including product selections, purchase history, and shipping information, to enhance our services and provide you with accurate updates.
• Technical Data: We collect information about your interactions with our website, including your IP address, browser type, and usage patterns. This data helps us understand how our site is used and improve your browsing experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To fulfill your orders, manage payments, and arrange for shipping and delivery.
• Customer Support: To respond to your inquiries, provide assistance, and address any issues related to your orders or our products.
• Marketing: To send you updates about our products, promotions, and special offers, provided you have opted in to receive such communications. You can opt out of marketing emails at any time by following the unsubscribe link in the email or contacting us directly.
• Improvement and Analytics: To analyze website usage, enhance our products and services, and tailor your shopping experience to better meet your needs.

How We Protect Your Information

We take the security of your personal information seriously and employ various measures to protect it:

• Encryption: We use secure encryption technology (SSL) to protect your data during transmission, ensuring that your payment information and personal details are safeguarded.
• Access Control: Access to your personal information is restricted to authorized personnel only, who need it to perform their job functions.
• Secure Storage: While we do not store payment information, any personal data that is collected is stored securely and used only for its intended purpose.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the services they provide.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of CushionComfort, our customers, or others.

Your Privacy Choices

You have control over your personal information and privacy preferences:

• Access and Updates: You can review and update your personal information by contacting us at [email protected].
• Marketing Communications: If you no longer wish to receive promotional emails, you can unsubscribe at any time by following the instructions in the email or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please do not hesitate to reach out to us at [email protected]. We are here to assist you and ensure that your experience with CushionComfort is both enjoyable and secure.

Thank you for choosing CushionComfort, where your privacy is our priority!