At CushionComfort, we aim to provide you with a seamless and secure payment experience. Our Payment Policy outlines the methods we accept, how we process payments, and what you need to know to ensure a smooth transaction.

Accepted Payment Methods

We offer a variety of payment methods to accommodate your preferences:

• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Simply enter your card details at checkout for a secure transaction.
• Digital Wallets: For your convenience, we also accept payments through popular digital wallets. This includes options such as PayPal and other secure payment services that facilitate quick and easy transactions.
• Gift Cards: If you have a gift card from CushionComfort, you can apply it during checkout to reduce the total amount of your purchase.

Payment Processing

• Security: All payment transactions are processed through a secure, encrypted payment gateway to protect your financial information. We take your security seriously and use industry-standard measures to safeguard your data.
• Authorization: When you place an order, your payment information is submitted to the payment processor for authorization. This ensures that your card is valid and that sufficient funds are available.
• Transaction Confirmation: Once your payment is authorized, you will receive an order confirmation email with details about your purchase. This email serves as a receipt and provides you with information about your order status.

Pricing and Charges

• Product Prices: All prices listed on our website are in U.S. dollars (USD). Prices are subject to change without notice, and the total amount charged will be the price listed at the time of your order.
• Shipping Costs: Enjoy free shipping on orders over $39.99. For orders under this threshold, a shipping fee of $7.99 will be applied. Shipping costs will be calculated and displayed during the checkout process.
• Taxes: Any applicable sales tax will be calculated based on your shipping address and added to your total order amount. The tax amount will be visible before you complete your payment.

Order Modifications

• Changes: If you need to modify your order after placing it, please contact us as soon as possible. While we cannot guarantee that changes can be made once an order is processed, we will do our best to accommodate your requests.
• Cancellations: Orders can only be canceled before they are processed and shipped. If you wish to cancel your order, please reach out to us promptly. Once an order has been processed, we are unable to cancel it, but you can return the item in accordance with our Returns Policy.

Refunds and Adjustments

• Refunds: If you return an item in accordance with our Returns Policy, we will process a refund to the original payment method. Please note that it may take several business days for the refund to appear in your account, depending on your bank or credit card company.
• Adjustments: If there was an error in the amount charged or an issue with your payment, please contact us at [email protected]. We will review the situation and make any necessary adjustments to ensure your satisfaction.

Payment Security

We are committed to maintaining the highest levels of security to protect your payment information. Our payment processing system uses the latest encryption technology and complies with all relevant security standards.

Final Thoughts

Your satisfaction and security are our top priorities. If you have any questions or concerns about our payment process or need assistance with a payment issue, please reach out to us at [email protected]. Our customer service team is here to help and ensure that your shopping experience with CushionComfort is smooth and enjoyable.

Thank you for choosing CushionComfort! We appreciate your business and look forward to serving you.