At CushionComfort, we believe that getting your hands on our stylish and comfortable cushions should be as seamless and enjoyable as the products themselves. Our shipping policy is designed to provide you with clarity and convenience, ensuring that your order arrives promptly and in perfect condition.

Shipping Options

We offer a range of shipping options to suit your needs, ensuring that your order reaches you in a timely manner. Here’s how we make shipping simple:

• Free Shipping: Enjoy free shipping on all orders over $39.99. It’s our way of saying thank you for choosing CushionComfort and ensuring that your new cushions arrive without any added shipping costs.
• Standard Shipping: For orders under $39.99, a standard shipping fee of $7.99 will be applied. We aim to keep our shipping rates affordable while delivering your products efficiently.

Processing Time

Once you place your order, our team will work diligently to process and pack it as quickly as possible. Typically, orders are processed within 1-2 business days. After processing, your order will be handed over to our shipping partners for delivery.

Delivery Time

Delivery times vary based on your location and the shipping option selected. On average, you can expect your order to arrive within 5-7 business days from the date of shipment. We strive to provide accurate delivery estimates, but please note that unforeseen delays may occasionally occur.

Shipping Confirmation

Once your order has been shipped, you’ll receive a confirmation email with tracking information. This will allow you to monitor the progress of your shipment and know exactly when to expect your new cushions.

Shipping Address

Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or issues arising from incorrect or incomplete addresses. If you need to make changes to your shipping information, please contact us as soon as possible at [email protected].

Shipping Restrictions

Currently, we offer shipping within the continental United States. Unfortunately, we do not ship to international destinations or PO Boxes at this time. If you have any questions about shipping to specific locations, please reach out to our customer support team.

Damaged or Lost Shipments

While we take great care in packaging your order, occasionally, items may be damaged during transit or lost. If your order arrives damaged or if you do not receive it within the estimated delivery time, please contact us immediately at [email protected]. We will work with you to resolve the issue and ensure your satisfaction.

Returns and Exchanges

If you need to return or exchange an item, please review our Return Policy for complete details on how to proceed. We aim to make returns and exchanges as straightforward as possible, ensuring that you’re happy with every purchase.

Final Thoughts

At CushionComfort, we are committed to providing you with a hassle-free shipping experience, so you can start enjoying your new cushions as soon as possible. Should you have any questions or need assistance with your order, our customer support team is here to help.

Thank you for choosing CushionComfort! We look forward to delivering comfort and style right to your doorstep.