Welcome to CushionComfort! By accessing or using our website and services, you agree to the following Terms of Service. These terms govern your use of our site, including all purchases and interactions related to our products. Please read them carefully.

Acceptance of Terms

By using our website and placing an order, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our site or purchase our products.

Products and Availability

• Product Information: We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors, sizes, or other details will be exactly as shown on your screen. Variations in product appearance may occur due to differences in monitor settings and other factors.
• Product Availability: We make every effort to ensure that products are in stock and available for purchase. However, availability may change, and we reserve the right to limit quantities or discontinue products without prior notice.

Order Placement and Payment

• Order Process: When you place an order, you will receive an email confirmation that includes the details of your purchase. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline any order at our discretion.
• Payment: We accept various payment methods, including major credit and debit cards and digital wallets. Payment is processed securely through our payment gateway. You are responsible for providing accurate payment information and ensuring that your payment is authorized.
• Pricing: All prices are listed in U.S. dollars (USD) and are subject to change without notice. Any applicable taxes or shipping fees will be added to the total amount at checkout.

Shipping and Delivery

• Shipping Costs: We offer free shipping on orders over $39.99. For orders under this amount, a standard shipping fee of $7.99 will apply.
• Delivery Times: We aim to process and ship orders within 1-2 business days. Delivery times may vary based on your location and shipping method. We will provide tracking information once your order has been shipped.
• Shipping Address: It is your responsibility to provide a correct and complete shipping address. We are not liable for delays or issues caused by incorrect or incomplete addresses.

Returns and Exchanges

• Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of receipt, provided the item is in its original, unused condition and packaging. Please refer to our Returns Policy for detailed instructions.
• Exchanges: We do not offer direct exchanges. To obtain a different item, please return the original product for a refund and place a new order.

Limitation of Liability

To the fullest extent permitted by law, CushionComfort is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product in question.

Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of CushionComfort and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our prior written consent.

User Conduct

You agree to use our website and services for lawful purposes only. You may not engage in any activity that disrupts or interferes with the functioning of our site or violates the rights of others. We reserve the right to terminate your access to our site if you violate these Terms of Service.

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and your continued use of our site constitutes acceptance of the revised terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the state where CushionComfort operates. Any disputes arising from the use of our site or services will be resolved in the courts of that state.

Contact Us

If you have any questions or concerns about these Terms of Service or need assistance with your order, please contact us at [email protected]. We are here to help and ensure that your experience with CushionComfort is enjoyable.

Thank you for choosing CushionComfort! We appreciate your business and look forward to serving you.